About the Company
xtava is a hair styling store which originated in New York City. This company prioritizes what is best for the everyday girls, and it is up to innovations in the over all spectrum of hairstyling, from a stubbornly straight hair to curls on curls. The products that xtava offers include flat irons, blowdryers, curling irons, and hair accessories. These also come in toolkits for best buy and deals. xtava breaks free from one-size-fits-all hair products as it engineered specialized products created for the customers who know what is best for them. These products come in handy and are affordable for the stylists who find it challenging to fix volume hungry straight hair to moisture thirsty coily hair. If you want a beach wave, curl on curls, voluminous straight hair and a healthy and restored hair, Xtava has it all for you. This company also offers hair tips and tutorials as well as hair type quizzes.
xtava currently ships to the lower 48 states, but they do not offer international shipping as of the moment. For a heads up, Hawaii and Alaska are not included as well. For the items on stock, the ship out process takes within 48 – 72 hours. Shipping confirmation email with an order number as well as the shipping updates will be processed. For the customers who want a more speed up shipping process, xtava offers Expedited shipping that takes 2-4 days and Priority that takes 1-2 days. Free Expedited shipping (excluding curly hair kits) are given to customers with over $49 worth of purchase. Be guided that actual shipping costs are calculated depending on the shipping address.
Returns and Exchange
To make it a great deal for you, xtava offers terms of warranty that you need to review. A 24-month window for refunds and exchanges on defective hair tools is given depending on the product of choice. If the product is eligible for the return process, you may access the company’s contact form at firstname.lastname@example.org. Surely, the customer service team will be happy to serve you on your Returns and Refunds concerns. In cases of faulty manufacturing and defects, just make sure that you still have the proof of purchase for the process of Returns and Refunds.
xtava have latest products and discounts offerings made ready for you through the email newsletters that they can send. You may also have an access to their products and promotions once you have started to join their squad of hair stylists.