About the Company:
Tidebuy.com Established in 2010, Tidebuy is a global online retail company and they ship to over 200 countries worldwide.
Tidebuy.com is a cross-border e-commerce store for offering trendy fashion, clothes, shoes, dresses, bags, bedding, men’s, kids, and jewelry, wigs, etc. Tidebuy provides multiple languages such as English, Japanese, French, Spanish, Arabic, etc. Tidebuy engaged in providing better customer service and better quality items at an affordable value. With an advanced technology system, experienced operations team, sales team, and efficient logistics services, Tidebuy.com has quickly become a leader of cross-border e-commerce.
Thrilled by Tidebuy’s rapid and steady growth, It will continue to offer an extensive product selection and follow the international trends closely. Tidebuy strives to provide our customers with quality products at the best prices possible.
There are two main shipping methods to choose from.
Usually, it takes 2 – 5 days to all major destinations, the fastest shipping method worldwide so far. shipping costs differ from item to item, but all expedited shipping orders will get a 50% discount on shipping costs.
Usually, it take 4 – 8 days to all major destinations, and standard shipping costs less but takes a bit longer than expedited shipping. Shipping costs differ from item to item, but for the free shipping items, standard shipping orders will get a 100% discount on shipping costs. However, for the non-free shipping items, you only enjoy a 65% discount for it.
Note: The delivery time mentioned above does not include order processing time.
Returning & Replacement & Refund
If you are not 100% satisfied with the items you received, Tidebuy can easily arrange an exchange or a refund for you within 30 calendar days of receipt( For wedding dresses and special occasion dresses within 7calendar days). Please keep the item(s) you want to return or exchange in its new condition. Most returns can be processed within 2-7 business days after receiving your package. Please consult the customer service by opening a dispute.
Indicating the order number, items you want to return and the reason. Tidebuy customer service will provide some instructions about returns and exchanges of the items within 24(workdays)/48(weekends) hours.