SmartHome Home Security Cameras 10% OFF

Code Expired
SmartHome Home Security Cameras 10% OFF . shop now at...More

SmartHome Home Security Cameras 10% OFF . shop now at smarthome. Less

SUMMER10 Get Code
100% Success

10% OFF Thermostat Controllers

Code Expired
10% OFF Thermostat Controllers - Automate your Air Conditioner  at...More

10% OFF Thermostat Controllers – Automate your Air Conditioner  at SmartHome.com. Less

SUMMER10 Get Code
100% Success

10% OFF Insteon Pro Home Automation Kits

Code Expired
10% OFF Insteon Pro Home Automation Kits only at SmartHome
SUMMER10 Get Code
100% Success

Sign up And Get 20% Off Your Next Order

Sale Expires September 25, 2024
TAKE 20% OFF . Join our mailing list and receive...More

TAKE 20% OFF . Join our mailing list and receive 20% off your next order. This coupon is valid for new subscribers only. Exclusions apply.

By signing up, you agree to receive emails with Smarthome news, special offers, promotions, and messages tailored to your interests. Less

Get Deal
100% Success

Smart Home Clearance Sale

Sale Expires February 28, 2023
Shop the security products like cameras,lighting kits, door bells...etc in...More

Shop the security products like cameras,lighting kits, door bells…etc in clearance sale with discounts on it . shop now at smarthome. Less

Get Deal
100% Success

save 10% Off

Code Expired
BLACK FRIDAY SALE - Shop Holiday Gifts at Smarthome.com and...More

BLACK FRIDAY SALE – Shop Holiday Gifts at Smarthome.com and save 10% Off. Less

BFDEALS Get Code
100% Success

Free Ground Shipping on all orders $199+

Sale Expires December 14, 2023
Free Ground Shipping on all orders $199+. shop now at...More

Free Ground Shipping on all orders $199+. shop now at Smarthome.com. Less

Get Deal
100% Success

10% off home theater devices

Code Expired
10% off home theater devices. shop now at smarthome.com.
SPRING10 Get Code
100% Success

Save 10% off security systems

Code Expired
Save 10% off security systems. shop now at smarthome.com.
WINTER10 Get Code
100% Success

Free Ground shipping on orders of $199 or more

Sale Expired
Free Ground shipping on orders of $199 or more. shop...More

Free Ground shipping on orders of $199 or more. shop now at smarthome.com. Less

Get Deal
100% Success

Save 10% on switches, keypads, plug-ins, outlets.

Code Expired
Save 10% on switches, keypads, plug-ins, outlets. shop now at...More

Save 10% on switches, keypads, plug-ins, outlets. shop now at Smarthome. Less

SPRING10 Get Code
100% Success

10% off home automation systems

Code Expired
10% off home automation systems. shop now at Smarthome.
SPRING10 Get Code
100% Success

10% Off on sitewide.

Code Expired
10% Off on sitewide. shop now at Smarthome.com
ARTSUN10 Get Code
100% Success

Save 5% Off select Home Automation Products

Code Expired
Save 5% Off select Home Automation Products. shop now at...More

Save 5% Off select Home Automation Products. shop now at smarthome. Less

WRKSW5 Get Code
100% Success

Up to 40% off on Insteon + Google Home kits.

Sale Expired
Get Up to 40% off on Insteon + Google Home...More

Get Up to 40% off on Insteon + Google Home kits. shop now at smarthome. Less

Get Deal
100% Success

Up to 40% off on Amazon Echo + Insteon

Sale Expired
Get Up to 40% off on Amazon Echo + Insteon....More

Get Up to 40% off on Amazon Echo + Insteon. shop now at Smarthome.com Less

Get Deal
100% Success

Save upto $100 on insteon & amazon echo kits

Sale Expired
Save upto $100 on insteon & amazon echo kits. shop...More

Save upto $100 on insteon & amazon echo kits. shop now at smart home. Less

Get Deal
100% Success

Up to $80 off on universal devices

Sale Expired
Up to $80 off on universal devices. shop now at...More

Up to $80 off on universal devices. shop now at smarthome. Less

Get Deal
100% Success

10% Off on wireless security cameras

Code Expired
10% Off on wireless security cameras. shop now at smarthome.com
ARTSUN10 Get Code
100% Success

10% Off on home security cameras.

Code Expired
10% Off on home security cameras. shop now at smarthome.com.
ARTSUN10 Get Code
100% Success

About company:
A smartlabs company, smarthome distributes products with award-winning insteon® technology. Insteon is the gold standard networking technology for the connected home. It is a powerful, wireless home-control networking technology. Lighting control, scene lighting, timers, control & status on smartphones and tablets, leak, door & motion sensing and garage door control are some of the more popular applications. Insteon-compatible products are affordable, easy-to-program devices that communicate over your home’s existing wiring and over radio-frequency signals, a dual-mesh system that significantly increases signal reliability.
Smarthome engages in the design, manufacture, and online retail of electronic home improvement and home automation products for homeowners and contractors in the united states and internationally. Its product categories include cable and structured wiring products; cameras and surveillance products; dimmers, lighting, and appliance controls; door locks and access controls; intercoms and phones; home systems; pet care and pest controls; remotes and ir repeaters; security products; sensors; solar and energy savers; speaker, a/v, and home theater products; thermostats and hvac controls; timers and automation products; and troubleshooting and training products. The company offers its products in the areas of lighting control, whole-house automation, security and surveillance, home entertainment, gadgets, and pet care.
Sign up for weekly email to receive information on new products, tips on buying and installing, and exclusive deals. Have questions? Smarthome’s customer service and trained technical support team is available six days a week to answer questions, to help with purchase decisions, and to aid in installation.
Principles:
smarthome has developed a list of core values, standards that every smarthome employee strives to achieve in order to make your experience and ours as positive and enjoyable as possible:
smarthome deliver a customer experience that earns loyalty and confidence
smarthome respect and support one another by being honest, direct, and professional
smarthome all work to maximize the value of company
smarthome promote a balanced quality of life for team members and encourage personal and professional growth
smarthome achieve goals through teamwork, dedication, and fun
smarthome are a model of creativity, innovation, and quality
shipping & delivery:
ground delivery:
free ground shipping
smarthome offers free shipping on orders over $199 in the contiguous 48 states (excluding alaska and hawaii). Dealer accounts and p.O box addresses do not qualify for the free shipping offer. Heavyweight shipping charges may apply to heavy or bulky items. To determine your shipping charges, simply add items to your cart and enter your zip code. If you have met the free shipping order minimum, the ground rate will display as “free”. If you have items in your cart that are heavy or bulky, heavyweight shipping charges will be added and displayed. If you qualify for free shipping with multiple items in your cart, but one or more of them is heavy or bulky, heavyweight charges will only be added for those items only. All normal weight, non-bulky items will still receive free shipping.
Back-ordered items:
your credit card will not be billed for back-ordered items until they ship
if you choose, you may opt on the checkout page to have your entire order sent in one shipment when all purchased products become available
back-ordered items ship out with super saver shipping option
special-order items:
special-order items are not stocked in warehouse.
product generally ships 7-30 business days after order is placed
orders may not be cancelled after placement
direct ship items are not eligible for return. If the product is defective, requires an exchange or falls under warranty smarthome will direct you to the manufacturer for further information. Smarthome does not in any way imply that the manufacturer will provide a refund, exchange or warranty claim.
Smarthome return & exchange:
smarthome.com offers a 30-day return policy on most products.
returns in new condition with original packaging and accessories will receive a refund.
Returns must include the receipt or invoice as proof of purchase, as well as a copy of the rma (return merchandise authorization) issued by smarthome.
Returns must be postmarked within 30 days of original ship date.
Refunds will be credited to the original method of payment in the amount of your original purchase price, less any shipping charges. Refunds are usually reflected on your card account within 7 business days of smarthome’s receipt of your return.
Customer is responsible for return shipping charges.
Exceptions to 30-day return policy
open-box & insteon refurbished items
open-box and insteon refurbished items are not eligible for refund. Exchanges on these items are only accepted within 30 days if items are defective.
To process an exchange, please contact customer solution center.
Software products & custom-etched products.
Software products and custom-etched products are not eligible for return, refund or exchange. All sales are final.
Direct ship & special order products.
Direct ship & special order products are not eligible for a return, refund or exchange from smarthome.
If the product is defective, requires an exchange or falls under warranty, please contact the manufacturer for further information
smarthome does not in any way imply that the manufacturer will provide a refund, exchange or warranty claim.
All other defective items
defective items returned within 30 days will be replaced at no cost to you. Smarthome will send you a prepaid shipping label for your return of the defective item (u.S. Customers only).
Defective items outside of the 30-day window are subject to manufacturer and/or product warranty information (see “warranty information” below).
Warranty information:
insteon products
most products carry a 2-year warranty. Exceptions are as follows:
insteon cameras carry 90-day warranty
insteon refurbished products carry 30-day warranty
defective products are eligible for exchange within the warrantied time.
Contact customer solution center to process your exchange. You will need the revision number of each product you wish to return (see instructions for locating insteon product revision numbers).
Smarthome select products:
smarthome select products carry a 2-year warranty.
Defective products are eligible for exchange within the warrantied time.
Contact customer solution center to process your exchange.
Non-insteon products:
smarthome will replace defective products within the manufacturer’s warranty for the brands listed below:
2gig, alarm controls, aube, clearwave, dsc, elk, honeywell, legrand, leviton, lyriq, onq, pass & seymour, powerhouse, venstar, visonic, winland electronics, x10.
Contact customer solution center to process exchange.
For any brand not listed above, please contact the manufacturer. Smarthome does not in any way imply that the manufacturer will provide a refund, exchange or warranty claim.
Return instructions:
if your purchase was made through a smarthome account, you can request a return online as follows:
log into your smarthome account
select “my orders” from the navigation on the left, click on the order containing the items you wish to return, and click “return” on the upper right near the order number.
Choose the quantity of items you are returning, fill in “reason”, “resolution” and any other blank cells, and submit for authorization.
You will receive a confirmation email of your request. This is not your rma authorization.
Once your return is authorized, you will receive a second email – this is your rma.
If you purchased though guest checkout, you may request a return here.
Enter your order id, billing last name, and either your email address or billing zip code, then click “continue”.
Underneath your order number, select “return”
use drop down menus to select item to return, quantity to return, return action, item condition and reason for return.
You will receive a confirmation email of your request. This is not your rma authorization.
Once your return is authorized, you will receive a second email – this is your rma.
Follow all instructions in the rma email to process your return.