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About the Company:

Realher founder is  Bill Xiang  of makeup products, who took his dedication to his daughter to the next level by creating his own makeup line to help inspire and support all women. He is inspired to create the lines after the birth of his daughter.

RealHer offers:

Lips:

  • MATTE LONG-WEAR LIQUID LIPSTICK
  • MOISTURIZING LIPSTICK
  • LIP KIT
  • METALLIC LIQUID LIPSTICK
  • LIP GLOSS
  • LIP LINER

Eyes:

  • EYE AM BEAUTIFUL MASCARA
  • EYE AM OUTSTANDING LIQUID EYELINER
  • DO YOUR SQUATS SHADOW PALETTE
  • BE YOUR OWN KIND OF BEAUTY SHADOW PALETTE
  • I FEEL BEAUTIFUL SHADOW PALETTE
  • EYELASH ADHESIVE
  • EYE BRUSH SET
  • EYELASH KIT

Face:

  • BLUSH KIT
  • CONFIDENCE IN MY GLOW HIGHLIGHTER
  • KEEP GOING HIGHLIGHTER
  • THE SPOTLIGHT IS ON ME HIGHLIGHTER

Tools:

  • BLENDING BUDS
  • CREAM SHADOW BRUSH
  • EYE BRUSH SET

LGBT Pride Collection:

  • EYE AM BEAUTIFUL MASCARA
  • EYE AM OUTSTANDING LIQUID EYELINER
  • WOMEN RULE THE WORLD LIP LINER
  • I LOVE MYSELF LIP LINER

Giving Back:

The company donates 20% of its profits to the American Association of University Women, an organization that does, well, a lot for women and the pursuit of equality throughout higher education.

Cruelty Free:

Proudly certified by the CCIC and Leaping Bunny Association for our commitment to products and ingredients that are not tested on animals in any way, shape or form. Designed and formulated in California, USA. Manufactured in an FDA approved, GMP certified facility.

Natural Formula:

Free of harmful makeup chemicals such as Parabens, Petro Chemicals, Synthetic Fragrances, Lead, Phthalates and Talc. Gentle, nourishing formula enriched with ingredients such as Shea Butter, Jojoba Seed Oil, Aloe Vera and Vitamin E to condition and soften lips.

Inspirational Messaging:

All of our products are inscribed with unique, empowering quotes to remind you, every day, that you are unique, that you are awesome, that you are loved, and that you are everything you ought to be.

Creamy Consistency:

Satin finish with an ever so slight shimmer glides onto the lips smoothly with a creamy rich color pigment.

TERMS AND CONDITIONS OF PURCHASE

Your offer to purchase goods is accepted solely upon the terms and conditions stated below. Any additional or different terms and conditions proposed by you are rejected and shall have no effect. This order, when accepted by Realher Products Inc. (“Realher”), is not subject to cancellation or deferment of delivery.

ORDER PROCESSING

Most orders are processed within 48 hours of receipt (processing time does not include weekend days). Orders placed on Saturday and Sunday will be processed the following Monday. All purchases are subject to credit authorization prior to processing. Only authorized purchases may be processed and shipped.

ORDER STATUS

Customers who have registered for an account with the Realher Website are able to check the status of pending orders by visiting the Order Status page. Alternatively, you may email us or call customer service. Once your order is shipped, your tracking number, if available, will be displayed or emailed to you. To track your order via the carrier’s Web site, you may click on the tracking number to view the delivery status of your order.

ORDER CANCELLATIONS

Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons for cancellation are:

  1. Item(s) not available.
  2. Difficulty in processing payment information.
  3. Cannot ship to address provided.
  4. Duplicate order was placed.
  5. Cancelled due to a customer request.

ITEM AVAILABILITY

If an item selected is temporarily out of stock at the time of your order, you will be notified via email. You will not be charged for any item until it is shipped.

ONLINE PURCHASE RETURN

  • Please note that although we have tried to accurately display and represent the colors of the products, the actual colors you see will depend on your monitor.
  • If you wish to return a product, please do so within 30 days from the ship date for a refund on the purchase price, less the cost of shipping. Refunds will be credited to the original credit card used for payment. Purchases of gift certificates and sale items cannot be returned for a refund.
  • Naturally, we cannot take returns on overly used products, as determined by Realher or products not bought online at realher.com.
  • To return an item(s) please follow these simple steps:
  • Contact customer service and list the items you are returning and your order number, include photo of the products to be returned and the reasons.
  • We recommend shipping your return with a service that provides tracking and/or insurance as we are not responsible for any packages lost in transit. All returns should be sent to:

REALHER PRODUCTS INC.
ATTN: WEBSITE RETURNS
20472 Crescent Bay Dr., Unit 100

Lake Forest, CA 92630

  • Your return will be processed promptly upon arrival.  Please allow 2-3 weeks from the shipping date for your account to be credited. Shipping and handling are not refundable.
  • We do not refund shipping unless the return is a result of our error.

DAMAGED ITEMS:

When your order arrives, please inspect the carton for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage occurred to the item(s) in your shipment, please contact us immediately at 949-600-6986. Please provide the order number along with your email address and phone number for faster service.

SHIPPING

Realher accepts orders that are billed and shipped to locations within the United States. Orders are shipped and delivered on business days (Monday through Friday, excluding major holidays).

SHIPPING RULES AND RESTRICTIONS

Due to customs, legal, regulatory and certain practical restrictions applicable to orders placed for international delivery, some of our products may not be available for delivery to certain destinations outside the United States. We reserve the right to define which products may be delivered to your country. Please note that many countries have specific import restrictions on certain products of materials, it is the responsibility of customers to check local customs regulations before placing an order for international delivery. All purchases will be made in US dollars. International credit card providers or banks will determine the exchange rate and may add an additional processing or administration fee. The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing any orders for international delivery.

PAYMENT METHODS

For your security your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.

BILLING

Your credit card will be billed once your order is shipped.