About the Company:
The Muse mattress has one of the coolest to the touch covers in the industry. The Muse company is situated at New York and is founded in 2011, by Kathryn Minshew. It is formerly known as The Daily Muse. It produces mattress with a cool sleeping memory foam mattress that will provide enough support for sleepers of every type and a dense top layer for extra comfort. The company offers cooling mattresses, pillows, headband, etc.
Free Shipping is available in Muse. Time varies depending on your location, it generally takes 5–7 days to arrive at your door. Tracking information will be sent via email once your order has shipped.
120 Days Sleep Trial:
Muse invites you to sleep on your personalized mattress for 120 nights (or days) in the comfort of your own home. If you’re not completely satisfied, you can return it for a full refund. If you decide to return your Muse, It will work with you to either donate the mattress to a local charity or arrange pickup.
Returns, Refunds, and Cancellations:
Free Returns is also available in Muse. A Product may be canceled anytime prior to shipment. Returns may be processed within the first 120 days after receipt of the product. Refunds will be processed in the form of the original payment. Products purchased with a promo code will not be refunded or credited back the amount of the promo code. If you recently purchased your mattress, then recommend sleeping on your Muse for 1-2 weeks before returning it. This trial period will allow you to adjust to the mattress and give it time to break in.
Muse stands behind the quality of sleep products and customer service. These are the reasons every customer is offered a 10 year warranty. At times, the high quality sleep products Muse has created may fail or show early signs of wear or a manufacturer defect. In these cases, the full 10-year warranty will be enforced to ensure customers receive the highest level of satisfaction. If a defect occurs during the warranty period, Muse Sleep will repair or replace the defective product and in a reasonable amount of time.