About The Company:
Jambu & co was founded in 2010 with the mission to create outdoor-inspired shoes, with on-trend fashion elements. JBU and Jsport are the jambu & co-brands. JBU focuses on comfort and fashion while Jsport’s focus is on comfort and casual, sporty appeal. Jambu & Co shoes will keep your feet comfortable throughout the day with memory foam insoles and all terra outsoles. Jambu & co shoes are easy to wear and keep your feet comfortable throughout the day. Jambu styles weave beauty, durability and indulgent comfort together for enduring elevated style.
All-Terra Traction: Confident grip everywhere you roam as most of Jambu&co shoes have slip resistant All-Terra outsoles.
Memory Foam Insoles: Comfort and support from contoured memory foam footbeds in every pair of shoes.
Eco-Conscious: Mindful of company impact, Jambu use animal-free vegan materials in many of these shoe styles.
Shipping Methods: Jambu & co-products are delivered within 24 – 48 hours from the time of order is placed on the jambu website. Occasionally orders may arrive separately.
FedEx ground (home delivery)Shipping cost $8.00. Estimated delivery within 2-7 business days.
FedEx 2-day Shipping cost $15.0. Estimated delivery in 2 business days.
FedEx Priority Overnight Shipping cost $25.00.Estimated delivery next business day.
Returns & Exchanges:
If you are not happy with your Jambu shoes, you may return them for a refund within 30 days of purchase. Shoes must be unworn and in the same condition, you received them in, and in their original packaging.
jambu&co do not offer direct exchanges. Please place a new order, should you want a different color, size or style.
Once you locate your order, print out a UPS return shipping label. The cost to use the return shipping label is $8.00, which will be deducted from your refund, and note that the original shipping fees will not be refunded.
If you suspect your shoes are defective, please call customer service at 1-877-541-5337 and they will assist you.
Please allow 2-5 days for your return to be processed once Jambu’s team receive the merchandise in the company warehouse. Jambu&co team will notify you via email when your return has been processed.
Only shoes purchased on Jambu&co you should be returned to the company return center. If your purchased Jambu shoes at a retailer or online store other than Jambu&co, returns should go that retailer.
Returns being sent from Alaska and Hawaii are not eligible for the pre-paid return label. Please contact customer service at 1-877-541-5337 and they will assist you.