About the Company:
Hanes Brands is a socially responsible manufacturer and marketer of leading everyday basic apparel under some of the world’s strongest apparel brands in the Americas, Europe and Asia, as well as in Australia and South Africa. Our iconic innerwear and activewear apparel brands found in the United States and elsewhere include Hanes, Champion, Playtex, Bali, Maidenform, JMS/Just My Size, Wonderbra and Gear for Sports. Outside the United States, we also have dominant national and regional brands, including DIM, Nur Die/Nur Der, Lovable, Abanderado, Shock Absorber, Zorba, Sol y Oro, Rinbros, Track N Field and Ritmo.
Founded in 1901, Hanes has a long history of innovation, product excellence, and brand recognition. In fact, nearly 90 percent of U.S. households have our company’s products in them. Hanes revolutionized Tagless T-shirts and underwear, Hanes invented the sports bra and the stretch-cup T-shirt bra, Hanes were the first to advertise a bra on national television (Playtex), and Hanes are innovating with ComfortBlend and temperature-control X-Temp fabrics and seamless Smart Sizes bras.
Hanes Sell More, Spend Less and Make Acquisitions strategies are driving growth and creating value for our shareholders, consumers, retailers, employees and communities. Hanes has made more than a half dozen acquisitions, including Maidenform Brands, Gear for Sports and Knights Apparel in the United States and DBApparel in Europe.
Based in Winston-Salem, N.C., Hanes is a member of the S&P 500 and is ranked No. 490 on the Fortune 500 list. The company has approximately 65,300 employees in more than 40 countries.
Unlike most apparel companies, Hanes primarily operates its own manufacturing facilities. More than 90 percent of the apparel units that we sell worldwide and in the United States are manufactured in our own plants or those of dedicated contractors.
Hanes take great pride in our strong reputation for ethical business practices and the success of our Hanes for Good corporate responsibility program for workplace practices and community and environmental improvement. The company is the only apparel producer to ever be honored by the Great Place to Work Institute for its workplace practices in Central America and the Caribbean. In the United States, the company has earned the Forbes magazine Best Place to Work honor. Hanes has won U.S. Environmental Protection Agency Energy Star sustained excellence recognition for seven consecutive years. Hanes has significant goals for reducing energy use, carbon emissions and water use and publicly reports its progress each year.
Hanes process most in-stock orders when receive them Monday through Friday. Once your credit card authorization is verified and your order is shipped, your charge will be processed. they will send you a confirmation email to let you know your order has shipped. U.S. shipping destinations include Puerto Rico, Guam and the Virgin Islands.
$60 or more FREE
Standard Ground via U.S. Postal Service
Average delivery time 6-10 business days. Delivery to Hawaii, Alaska, FPO/APO may take up to 20 business days.
If you need to make a return, please send back any unused items within 90 days of purchase. Hanes will issue a prompt credit to your account when your return is received. It’s that quick and easy. To return products purchased from Hanes website or via phone:
Complete the reverse side of the packing ticket that came with your shipment. If you can’t find the packing ticket, print and complete a returns form, then include it in your package.
Place your item(s) in a secure package, removing or covering any labels on the package.
Return your package to us, selecting one of the options below.
Option A: EZ Returns, your most convenient return option.
No postage is required if you print and use the pre-paid return label.
The cost of using the pre-paid shipping label service is $6.95 and will be deducted from your refund.
No waiting in line! Simply place your package in your mailbox or drop it off at any post office.
Please see return label for additional instructions on how to position and attach it to your package.
Option B: Delivery method of your choice
If you prefer to return using the delivery service of your choice, please ship your return to the address below. Packages must be shipped pre-paid.
P.O Box 5000
Rural Hall, NC 27098
Option C: Return to a Hanesbrands Outlet Store – for online orders delivered to a U.S. address only
Item(s) must be accompanied by the packing ticket and returned Monday – Friday, excluding holidays.
- Hanes gladly exchange your item for any product sold in our store as an even exchange (provided the exchange item is available.)
- Credit card refund charges will be credited to your account. It may take up to two billing statements for a credit to appear on your account.
- Cash refunds cannot be made in the store.
- Want a different size or style? Please place a new order.
- Allow 3-4 weeks for your return to be received and to process your request.
- An email notification will be sent once your return has been processed if you provided an email address at the time of order.
- Original shipping and handling fees are not refundable unless your item(s) were damaged, defective, or not what you ordered.
- Hanes will not issue a returns credit for used products unless the product was defective.