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About company

Greyhound usually shortened to Greyhound, is an intercity bus common carrier serving over 3,800 destinations across North America. The company’s first route began in Hibbing, Minnesota in 1914, and the company adopted the name The Greyhound Corporation in 1929. Since October 2007, Greyhound has been a subsidiary of British transportation company FirstGroup, but continues to be based in Dallas, Texas, where it has been headquartered since 1987. Greyhound and sister companies in FirstGroup America are the largest motorcoach operators in the United States and Canada.

It also provides Greyhound Connect, a service that connects rural communities to other markets in the United States; and Greyhound Package Express service that offers same-day and early-next-day package delivery to various destinations in North America, as well as package charter services.

Greyhound operates 123 routes serving over 2,700 destinations across the United States. Greyhound’s scheduled services compete with the private automobile, low-cost airlines, Amtrak, and other intercity coach bus companies.

Greyhound Express:
Greyhound Express is a low-cost express city-to-city service that makes either no stops or fewer stops compared to a traditional route. Fares start at $1 and seating is guaranteed since buses are not overbooked. Greyhound Express was designed to directly compete with low-cost carriers like Megabus and the Chinatown bus lines.

The service began on September 28, 2010, with several routes radiating from New York to major cities in the Northeastern United States and rapidly expanded to serve destinations in the Midwestern, Southern and Southwestern United States. Currently the Greyhound Express network has expanded to serve 930 city pairs in nearly 120 markets, with further expansion planned.

Greyhound Express routes are assigned new or refurbished buses that are equipped with Wi-Fi, power outlets, leather seats, and extra legroom. In many stations Greyhound Express customers can take advantage of dedicated waiting areas, separate from passengers traveling on other Greyhound services or other carriers. Some stations also board passengers onto Greyhound Express buses using numbers printed on tickets. This number is assigned in the order in which the ticket was purchased, which means that passengers who bought their tickets earlier get to board the bus and choose their seats earlier.

Greyhound Connect:
Greyhound Connect is a connector service that operates shorter routes to take passengers from stops in smaller, rural cities to stations in larger, urban cities. Buses are either from Greyhound’s existing fleet or smaller, mid-sized buses. Currently the Greyhound Connect service is offered in Alabama, Arkansas, Colorado, Maryland, Missouri, Montana, North Carolina, and Utah. Some routes are operated using funds from the “Federal Formula Grant Program for Rural Areas” from the Federal Transit Administration.

Greyhound Charter Services:
Greyhound Charter Services arranges charter buses for customers using Greyhound’s fleet of motorcoaches. Unlike many smaller charter operators, Greyhound is able to operate nationwide and offer one-way services, due to its network of routes. In addition to providing transportation to individual groups, schools, and event operators, Greyhound Charter Services is also approved by the military and the government as a charter bus vendor.

Greyhound Package Express:
In addition to carrying passengers and their luggage, Greyhound buses also carry packages. Through Greyhound Package Express customers can book expedited cargo shipping door-to-door or station-to-station. The company says that shipping by bus offers a cost-effective alternative to other ground or air carriers for same-day delivery.

Special routes:
Lucky Streak:
Lucky Streak is Greyhound’s brand for routes between cities with casinos and other nearby cities. All fares are sold as open-ended round-trips, with passengers allowed to return to their origin at any time. On the Atlantic City routes, casinos offer special bonuses to Lucky Streak passengers.

There are currently three Lucky Streak routes:

Atlantic City: Baltimore, Brooklyn, New York City, Philadelphia and Washington, D.C.
Connecticut : Boston, Bridgeport, New Haven, New York City, Providence, and Stamford.
Las Vegas: Anaheim, Barstow, Claremont, Compton, El Monte, Hollywood, Long Beach, Los Angeles, Phoenix, Riverside, San Bernardino, San Diego, Santa Ana, and Victorville.