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About the company:

The company is based in San Mauro Pascoli, Italy. Giuseppe Zanotti Design is a fashion retailer, specializing in high fashion shoes and footwear for men and women. Giuseppe Zanotti Design has signature clothing, shoes, and accessories made by the Italian designer.

DELIVERY:

The Products will be dispatched to the address provided during the purchase process. For security reasons, Giuseppe Online will not ship any order to an A.F.P. or P.O. Box or accept any order where it is impossible to identify the individual private recipient of the order, and its address.

All purchases will be delivered by Giuseppe Online’s selected courier service (UPS in the US, DHL in the Rest of the World), hereinafter, “Courier”, between Monday and Friday excluding Saturdays, Sundays and local or national holidays, after the Shipping Confirmation is sent to you, on the basis of the indicated availability. Saturday delivery may be available when offered by the Courier. Conditions for delivery on Saturday will be presented at the time of offer.

For USA, Products will be delivered within 3-4 (three to four) business days from the Order Confirmation if Standard Shipping has been chosen. Products will be delivered within 1-2 business days if Express Delivery is chosen. For other countries, the local shipping times and costs apply. In any case, Giuseppe Online will not be responsible for delays that are unforeseeable and/or attributable exclusively to the Courier.

In the event you do not receive the Products within 5-6 (five to six) business days following receipt of the Shipping Confirmation, Giuseppe Zanotti invite you to contact Giuseppe Online at telephone 844 492 6688 or by email customerserviceusa@giuseppezanotti.com

Giuseppe Online reserves the right not to respond to complaints of non-delivery if you do not notify Giuseppe Online within 7 – 10 (seven to ten) business days from receipt by you of the Shipping Confirmation. Before Giuseppe Zanotti can dispatch your purchases, Giuseppe Zanotti may need to confirm your details with your card issuer. Giuseppe Zanotti will do best to keep delays to a minimum and they normally don’t require more than 24 hours.

Pre-ordered items will be dispatched as soon as they are available, as indicated on the website at the moment of placing the order. You will receive a shipping confirmation email as soon as the order is shipped and delivery will take the same time as other orders, based on the type of delivery chosen.

RETURNS AND REFUNDS:

Consumers are entitled to return a product through the Site for a refund without any reasons, within 30 (thirty) business days from the date of receipt of the Products purchased on the Site, but solely as permitted in this Section. When exercising the right of withdrawal Consumers are not allowed to change the purchased Product with another Product.

In order to return any purchased Product, Consumers are required to return the merchandise in its original ‘as new’ condition to the Giuseppe Online Returns Center.

Products purchased online cannot be returned for a refund to Giuseppe Online stores.

A refund will be issued to the purchaser of the Product, provided that Products are returned unused, unwashed and in the same condition in which they were delivered, with all original labels attached and complete with all parts and accessories using their original packaging. In case the right of return is exercised for all the Products included in the same purchase order, all Products must be returned to us contemporaneously with the same shipment.

A full refund, excluding the original shipping costs, will be issued to the same means of payment used for the purchase as soon as possible and in any case within 14 (fourteen) days from the date on which Giuseppe Online has first acknowledged the receipt of the returned merchandise sent by the Consumer, and provided that the conditions.

In case of return of Products purchased as a gift (i.e. Products shipped to a recipient different from the person who made the payment), the refund will be issued to the person who made the payment. The clearance date of the repayment will be the same as the initial payment to Giuseppe Online. As a consequence, the party who made the payment will not suffer any loss in terms of bank interest.

Check the presence of the label and commercial documents accompanying the Products within the package;

Request from the Courier a copy of the receipt for the collection of the Product, duly signed by the Courier, and keep it as evidence of the collection. In this case all the shipping costs, including the costs for returning the Products to Giuseppe Online will be borne by Giuseppe Online.

If the consumer elects not to use the Courier used by Giuseppe Online, Giuseppe Online recommends that Consumers insure the whole value of the Product being returned, obtain and carefully preserve the shipping receipt and number. In this case shipping costs for returning the Products shall be borne by the Consumer and Giuseppe Online will not be liable for refunding the price of Products sent by the Consumer which have not been received by Giuseppe Online as a consequence of loss, theft or damage not attributable to Giuseppe Online.

Products shall be returned to the following address:

SAVI, RETURNS DEPT, (732) 574 – 3900, GIUSEPPE ONLINE C/O SAVITRANSPORT 4 ENGELHARD AVEAVENEL NJ 07001.