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About the Company:

AuctionWeb is Born After spending Labor Day weekend at home writing code on his personal computer, eBay founder Pierre Omidyar launches AuctionWeb, a site dedicated to bringing together buyers and sellers in an honest and open marketplace.

Pierre Omidyar, founder and chairman of eBay

Jeffrey Skoll was hired as the first new president of the company in early 1996. In November 1996, eBay entered into its first third-party licensing deal, with a company called Electronic Travel Auction, to use SmartMarket Technology to sell plane tickets and other travel products. Growth was phenomenal; in January 1997 the site hosted 2,000,000 auctions, compared with 250,000 during the whole of 1996.

The company officially changed the name of its service from AuctionWeb to eBay in September 1997. Originally, the site belonged to Echo Bay Technology Group, Omidyar’s consulting firm. Omidyar had tried to register the domain name echobay.com, but found it already taken by the Echo Bay Mines, a gold mining company.

Meg Whitman was hired by the board as eBay president and CEO in March 1998. At the time, the company had 30 employees, half a million users and revenues of $4.7 million in the United States.

Beanie Babies and eBay

The Pez dispenser myth generated enormous amounts of publicity and led to some of eBay’s most explosive early growth among toy collectors. However at the time, Beanie Babies manufactured by Ty,

2000s: As the company expanded product categories beyond collectibles into almost any saleable item, business grew quickly. In February 2002 the company purchased iBazar, a similar European auction web site founded in 1998, and then bought PayPal on October 3, 2002.

By early 2008 the company had expanded worldwide, counting hundreds of millions of registered users as well as 15,000 employees and revenues of almost $7.7 billion.

January 31, 2018, eBay announced that they would replace PayPal as its primary payments provider with Netherlands-based start-up Adyen. The transition is set to be completed by 2021, but PayPal will remain an acceptable payment option on the site until July 2023.

 Shipping options:

  1. Flat-fee shipping: Set one shipping rate for all buyers. Research similar items’ shipping costs and various carriers’ rates to set the right price.
  2. Calculated shipping: Use eBay’s shipping calculator to determine a fair rate to ship your item based on its packaged size and weight, as well as your and your buyer’s location.
  3. Local pickup:Perfect for large, heavy, or fragile items, local pickup can be one of the shipping options for an item or the only option.
  4. Freight shipping: If an item’s too big to be carried by the average adult, it probably needs to be sent freight. Offering flat-rate freight with eBay simplifies listing by providing an accurate shipping estimate to your buyers.

Return:

To start a return, follow the steps:

  • Find the item in your Purchase history and select Return this item.
  • Select your reason for the return.
  • If the item arrived damaged, broken, or faulty, you have the option to add up to 10 pictures showing any scratches or defects.
  • Select Send.