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Compulocks is a small consumer electronics retailer. Compulocks make it easy to choose the best hardware solutions for any device made by Apple, Samsung, Microsoft, and other major brands. Compulocks Brands is proud to partner with companies from diverse industries, small to Fortune 500, providing innovative solutions tailored to their needs. Compulocks Brands is a family of brands including Maclocks, Compulocks, ELDMount, and others.
Compulocks offer FedEx and DHL shipping. Most stock items will ship out within two to five business days. Items that are too large or heavy to be delivered by Compulockscarriers will be shipped by common carrier, dock to dock, and will take approximately 5-7 business days to ship.
All orders placed on this site are subject to product availability. All orders are F.O.B. shipping point from a Compulocks shipping location. The risk of loss and title for ordered merchandise pass to you upon Compulocks delivery to the carrier and/or freight consolidator.
Because Compulocks remits sales tax as required by law, our web site also collects and remits sales tax as appropriate.
Compulocks will not be held responsible for any additional local import duties, local government taxes and/or fees which may apply in your destination country.
The purchaser is responsible for all import duties, local government taxes etc.
Returns & Exchanges:
Standard Return Policy:
It is the responsibility of the customer to inspect the product immediately upon receiving the order. Please keep the original packaging with all warranty cards, manuals and accessories (should a return be necessary).
How to Initiate a Return:
The customer has 30 days (from date of original invoice) to report any problems and must do so via email to [email protected].
Email should contain full order name, order number, and a short description (and images) of the defect.
Compulocks will review and respond to the email within 2 business days.
All processed complaints that fit the return policy will receive an RMA (Returned Merchandise Authorization form) and a Reference number.
Products must be returned in the original packaging, and any discrepancy could result in a delay or partial refund (return package must include all original warranty cards, manuals and accessories).
The RMA number should appear on the returned box in a visible place.
An RMA number is valid for 7 days from the date of issuance.
Refund Crediting Information:
For exchanges, Compulocks will issue a replacement item as soon as possible based on the product availability.
For returns, refunds will be credited back in the form of original payment (credit card, PayPal, etc.) within 7 business days of the request.
Once the RMA is received, please send the return to:
9115 Dice Road, unit 18
Santa Fe Springs CA 90670
Please Note: Compulocks will NOT issue a refund for a damaged or incomplete product.
A 25% restocking fee per product will be applied on returns or exchanges.
Delivery charges, taxes, customs, insurance and other fees are nonrefundable.
Compulocks provides 1 year warranty on all security cable locks, metal enclosures and stands from the date of purchase. Compulocks warranty does not cover the normal wear and tear of parts and does not apply to any product that has been tampered or misused. Our warranty does not cover any damage caused by force majeure; weather or natural elements, vandalism, negligent handling or damage due to faulty packaging or mishandling in transit by carrier.