About The Company:
Betsey Johnson is an American fashion designer best known for her feminine and whimsical designs. Many of her designs are considered “over the top” and embellished. Betsey Johnson offering bags include handbags, totes, satchels, crossbody, clutches, and small accessories. The company’s apparel comprises dresses and intimates. Its shoes include boots, booties, flats and sneakers. The company’s accessories comprise cold weather products, perfumes, sunglasses, hats, scarves, and umbrellas. Its jewelry includes necklaces, stud earrings, drop earrings, rings, bracelets, and watches. The company distributes its products through specialty stores and department stores, as well as sells its products online.
Free Ground Shipping for orders over $50, ordered Items should be delivered within 5 to 7 business days. For 2-day Shipping cost $15 ordered Items should be delivered within 2 business days. For next day Shipping cost $30 ordered Items should be delivered within 1 business day.
Returns & Exchanges:
Betsey Johnson gladly accepts returns if your ordered item will be in unworn conditions except for clearance items and earrings, which are final sale and may not be returned or exchanged. Perfume and lotion may only be returned if the packaging has not been opened. All handbags and accessories must have original tags attached. Returns will be refunded to the original method of payment. Returns are accepted within 30 days of the delivery. If your order was delivered and the company team must receive the ordered item back at the warehouse within 15 days of when the authorization was issued. Do not send items back through without obtaining a return authorization as your package may be sent back to you. If you want to return your ordered item first you can email to [email protected] or call to 866-222-4243. By signing in to your account go to ‘My Orders’ and clicking on the order number, then click ‘Return Request’ next to the item you wish to send back. Check the box next to the item and choose the reason for the return. After you hit next you will then be able to print a prepaid return shipping label to use to ship the items back to them. Actually, you’ll get two labels, one for UPS and one for the USPS Mail Innovations. Shipping charges are not refundable. Once your returned item is checked to the warehouse, the company team will send an email i.e. your returned order is accepted and then they will send a second email confirming the refund has been issued. This process may take 1 – 2 weeks from time shipped to when refund is issued.
Betsey Johnson doesn’t accept exchanges because of the products having good quality.