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Submitted: 2 years ago
American Eagle Outfitters is an American clothing and accessories retailer, headquartered in the South side Works Neighborhood of Pittsburgh, Pennsylvania. It was founded in 1977 by brothers Jerry and Mark Silverman as a subsidiary of Retail Ventures, a company which also owned and operated Silverman’s Menswear. The Silverman’s sold their ownership interests in 1991 to Jacob Price of Knoxville, Tennessee. American Eagle Outfitters is the parent company of Aerie and formerly of 77 kids.
The brand targets male and female college students, although older adults wear the brand, with 949 American Eagle Outfitters stores and 97 stand-alone and 67 side-by-side Aerie stores. Some of the brand’s popular products are low-rise jeans, polo shirts, graphic T-shirts, sweatpants, henley shirts, boxers and briefs, outerwear, and swimwear.
The company also provides jeans, and other apparel and accessories for men and women and intimates, activewear, and swim collections, as well as personal care products for women. In addition, it offers sports apparel under the Tailgate brand; and menswear products under the Todd Snyder New York brand name.
AE.com offers FREE standard shipping on orders of $50 or more to the US. Orders under $50 are charged a $7.00 flat rate for standard shipping. It may be necessary to send your order in two or more shipments. Shipping charges apply only to the first package shipped. There are no additional shipping charges for additional packages on the same order. Restrictions may apply.
Standard Shipping (3 – 7 business days)
Your order should arrive within 3 to 7 business days after it ships. If you qualify for a free shipping offer, expect your order within 3 to 7 business days after it ships.
Standard shipping must be used for all orders containing AE fragrance. At this time, we cannot ship AE fragrance to Alaska, Hawaii, U.S. territories, P.O. boxes or APO/FPO/DPO addresses. Standard delivery must also be used for orders shipped to U.S. territories, Alaska, Hawaii or APO/FPO/DPO and P.O. Box addresses.
Some items may be shipped from an AE, aerie or Factory store in the United States. Items shipping from a store can only be delivered to street addresses in the continental United States.
2nd Day Shipping (2 business days)
2nd Day delivery orders can only be shipped to street addresses in the continental United States.
Orders placed by 1 PM EST Monday through Wednesday will ship that day and arrive two business days later.
Orders placed by 1 PM EST Thursday will ship that day and will arrive Monday.
Orders placed by 1 PM EST Friday will ship that day and will arrive Tuesday.
Order placed after 1 PM EST Friday through the weekend will arrive Wednesday.
Overnight Shipping (1 business day)
Overnight delivery orders can only be shipped to street addresses in the continental United States.
Orders placed by 1 PM EST Monday through Thursday will ship that day to arrive the next business day.
Orders placed between 1 PM EST Thursday and 1 PM EST Friday will arrive Monday.
Orders placed after 1 PM EST Friday through the weekend will arrive Tuesday.
ShopRunner (2 business days)
American Eagle Outfitters provides FREE 2 Day Shipping by ShopRunner to ShopRunner members with online purchases of $25 or more. ShopRunner shipping will follow the 2nd Day Shipping policy (see above).
ShopRunner is an independent company and is not part of the AEO Family of Companies. You can manage your ShopRunner account on http://www.shoprunner.com in accordance with ShopRunner policies. See our ShopRunner page for more information on the ShopRunner program. For ShopRunner customer service, please call 1.888.721.7467 or email [email protected]
2 EASY WAYS TO RETURN:
1) Return To A Store (It’s Free!)
Whether you bought your items online, by phone or in any of our stores; you can return or exchange them at any AEO, Aerie, AEO Factory or Tailgate store in the United States. To find the store nearest you, please use our store locator or call us at 1.888.232.4535.
To return or exchange online purchases at an AE, AEO Factory, Aerie or Tailgate store, please take the invoice included with your order and the credit card used for the original purchase. The invoice will serve as your receipt. If you do not have your invoice, you will be credited the current price of the item in the form of an AE Gift Card. Shipping is not refundable.
2) Ship Your Items Back
If you received items by mail, it’s easy to send them back!.
Put the items you’re returning in the original package if possible.
Indicate the item(s) you are returning and the reason for your return on your invoice.