About The Company:
1 Atelier was started in 2014 based in New York. The company was established by Sarah Slutsky. Which provides handcrafted custom handbags. 1 Atelier makes high-end handbags you can design from scratch. It is the first and only entirely customizable luxury goods company. 1 Atelier is building a direct-to-consumer luxury brand that empowers women to customize their own unique handbags at a transparent price.
Clutches & Wristlets:
Top zip clutch, clutches, wristlets, universal flap clutch.
Universal flap, mini saddle, small Hobo.
Universal small folios, universal medium folios, and universal large folios.
1 Atelier offers complimentary shipping on all orders. Your order can be delivered within 21 days of your purchase or design.
Returns & Refund:
1 Atelier accepts returns. 1 Atelier wants you to create a handbag you love. But you need to have some room to experiment in expressing your creativity. If you don’t satisfy with your order for any reason, the company will take it back if the bag is unused and in original condition, within 21 days of delivery. For the full refund or a credit to create another handbag. Email at [email protected] and let the company team know your concern. If the company team cannot make minor changes, they will email you a return shipping label.
If your bag has a manufacturing defect, the company team quickly address it. For up to one year after receipt of your bag, the company will cover repairs including shipping. Email at [email protected] the company team can assist you. After the first year, the company team is always available for care and repairs.
Note The care instructions that come with your bag to optimize the life and look of your leather or skin bag.